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Our commitments

The service The serviceWe are in the service of our customers. Welcoming and available, we listen to our customers and operate everything to satisfy them.

Satisfied or reimbursed Satisfied or reimbursedWe make a commitment to accept every product returned in good condition to its original packing in 15 days following its reception by the customer. An exchange, credit note or a reimbursing will then be proposed to him). In the case of a reimbursing, this one will be made for a maximum deadline of fortnight.

Guarantee of our products Guarantee of our productsYou benefit from the legal guarantee of the latent defects on all the products which are delivered to you. Furthermore, some of our products benefit from the contractual guarantee offered by the manufacturers, the modalities being then specified on guarantee bills.

The IT law and Liberties The IT law and LibertiesAccording to the IT law and Liberties of January 6th 1978, you benefit from a right of access and from rectification of personnals information concerning you: the information which are asked you is necessary for the treatment of your order. By our intermediary, you can be brought to receive commercial propositions of the other companies. If you don't wish it, please to indicate it to us by writing at the following address :
Our file is regularly declared to the CNIL and is registered with the number 1927445.

FEVAD member FEVAD member
This emblem guarantees our support to the Federation of the e-business and of the distance selling and of its code of ethics based on the respect of the custumer.